Many industries are expanding their operations and effectively improving their operating processes through Augmented Reality (AR) technology. This technology with a very innovative nature has found massive use in recent years in various fields. AR offers many benefits and moreover is consolidating its applications in the pharmaceutical industry. This industry has many complex tasks that must be fulfilled accurately and the quality of products must reach the highest standards. The importance of all the processes that make up this industry is quite big and mistakes, even small ones, lead to fatal results. Apart from the financial damages, above all, everything is directly related to the life of the consumers.
For what we mentioned above and for other challenges that this industry faces the most, let us take a closer look at how AR technology makes it possible to improve the flow of various processes and offers faster and more efficient solutions to different problems.
The production of pharmaceutical products is a very important process, and at the same time requires a maximum commitment and great precision to eliminate even the smallest mistake, every mistake is intolerable. For unexpected challenges that may arise at this stage, AR comes for help. This technology enables the empowerment of remote assistance. This AR-based remote assistance enables the direct connection of the centre expert with the site where the production machines are located. The purpose of this remote connection is the real-time inspection of the machines by the experts for their correct operation or even finding of suspicious situations that can lead to problematic issues later. At the same time, experts make it possible to provide appropriate guidance to site visitors in order to minimize human error. Now thanks to remote assistance, here we can mention platforms such as VSight Remote that offers AR Remote Assistance, the need for manuals and guides is completely eliminated because technicians can receive instructions and at the same time can proceed with the execution of other tasks. This is also improved through smart glasses that enable hand-free performance.
As we said above complex tasks that this industry has always required a large commitment and at the same time a highly specialized workforce is needed. The lack of this workforce with the right knowledge is significantly alleviated thanks to AR Remote Assistance. Now located in different places it becomes possible for workers to receive the right education in real-time and in a more innovative and efficient way by replacing the traditional way of training. Furthermore, it is possible to reduce the high costs that employee training usually has. A properly educated workforce is a key to success enabling increased productivity of complete processes as a whole. An opportunity to be embraced remains VSight, which already makes it possible to have training rooms and connect the expert in real-time with inexperienced workers in order to educate this workforce. Experts thanks to this platform have the opportunity to enhance this training process with images or documents, but also with AR annotations in the real environment by presenting the issues as they are in reality.
Problems with machine downtime, untrained staff and the lack of finding efficient solutions are just some of the reasons that lead to an increase in costs and a completely unproductive process. Through AR-based remote assistance, it is now possible to solve various problematic issues that at the same time affect the elimination of unproductive situations and increase the quality of final production. Expert guidance plays a key role in reducing errors that can come from a lack of knowledge. In this way, collaboration is created between these two actors, experts and employees of the site, thus forming a duo that works towards the same tasks. All this fully digitized process makes possible another benefit that enables managers through archived sessions to evaluate the performance of the site workforce and proceed with the following procedures.
AR technology is strongly influencing by bringing radical changes in the way businesses in this field operate. Thanks to this technology it is possible to analyze and find the most efficient solutions for various problems. These solutions are not temporary but are solutions that are documented thanks to the remote assistance platform and stay there in case of recurrence of the issue or for further purposes such as training of the workforce. Apart from some of the concrete issues mentioned above, there are still many premises for other cases of use of this technology in the pharmaceutical industry. AR technology has the right potential to provide to this industry many advantages, bring another reality with powerful changes and at the same time enable a very productive work process.