Augmented Reality (AR) is already used in various areas in production engineering. Assistance systems for assembly processes and planning, assembly design, and the maintenance of machine tools are some of the typical fields where this technology is applied. VSight Remote with its presented AR tools that use, helps the technicians of AKYAPAK to get all process-relevant information directly on-site. Thus the interruption of different processes can be kept as short as possible. The visualization is done with streaming live videos and audio elements that link the contact center to the field where the work is being performed.
In maintenance and assembly tasks the technicians act mainly with hands. Commonly referred to as the see-whatI-see remote collaboration, VSight brings this solution as the new preferred way for AKYAPAK to have specialized expertise on-site anytime, anywhere. Whenever a new or complex problem arises, field technicians can connect
with experts to get faster diagnosis and solution, decreasing repair downtime, saving time and money.
VSight Remote offers a high impact on helping technicians performing their tasks hands – free.